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A recent Industry Week article on what you need to know about workforce optimization did a great job of summing up what you really need to know in one sentence.

Sustained commitment to employee training and development counters downturns and results in long-term growth and recovery success.

You don't need "workforce optimization" software. You don't need a Big 5 HR review. You don't need predictive indices. You just need to focus on your people, make sure they have everything they need to succeed -- which includes regular training and development, and stay out of their way when they're getting the job done. That's the key to a great company ... and since great companies achieve long term growth ... it's also the key to success even in these troubled times.